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FAQ

The principal can only be a company or a business person.

Transport is priced idnividually on the basis of detailed information about the cargo, the type of transport and delivery times.

Contact your Account Manager, who will provide all the required information.

Log in to the system, there you can report the need for changes or contact your Account Manager.

Shipments, as a rule, are delivered to almost all countries of the world. However, be aware of temporary or permanent exclusions for some goods or some countries.

Operators acting on behalf of ASL may not accept a shipment if it is inadequately packaged for the type of transportation used or lacks the appropriate markings required for certain shipments. In addition, some goods and shipments require special arrangements and permits. If there was no prior agreement or incorrect data was provided, based on the verification of the content and also the applicable regulations, the standard excluded from the services are, among others:

  • High-value shipments, including money in cash, high-value documents such as checks, debit and credit cards, securities,
  • Valuable items such as jewelry, works of art, antiques, precious metals and stones, etc.
  • things that require particularly careful handling (e.g., delicate goods like glassware or high-tech goods),
  • raw materials and products requiring controlled temperature if there was no prior agreement,
  • Perishable products or foodstuffs within the meaning of the Food and Nutrition Safety Act,
  • live plants and animals,
  • Flammable, explosive and other materials listed in the ADR and GDR Conventions, including weapons and ammunition and replicas,
  • any dangerous goods.

For more information, please contact your Account Manager

Customs document used for export, transit and temporary clearance of goods for specific purposes, such as for shows, exhibitions and fairs, as professional equipment and as commercial samples.

A transit document that serves as both a customs declaration and a guarantee in countries that are party to the Convention on International Transport by Air (TIR).

Unless otherwise specified, the tariff refers to net weight, which is the weight of the goods themselves without packaging or containers of any kind.

In order for OCT-origin products to enjoy preferential tariffs at the EU border, they must be accompanied by:
  • movement certificate EUR.1 – issued by the customs authorities of the exporting country
  • The exporter (or authorized representative) applying for the certificate must be prepared to submit, upon request, documents proving the status -of-origin of the products in question and meet the other requirements of the Annex on rules of origin. Read more at https://trade.ec.europa.eu/access-to-markets/en/country-assets/tradoc_147677.pdf
  • Declaration of origin – issued by any exporter for shipments not exceeding €10,000 or by authorized exporters for shipments of any value
Isztar4 is the Ministry of Finance’s Tariff Viewer within the Integrated Tariff Information System. The browser also provides a tariff calculator. The ISZTAR4 system viewer provides information on applicable tariff (nomenclature, duty rates, among others) and non-tariff measures (trade policy measures such as surveillance or protection measures, restrictions or quantitative limits – quotas, plafonds, as well as import or export bans) and taxes (VAT and excise). It is also a tool to support commodity classification. Provides detailed information on foreign trade in goods. The site presents EU data from the Integrated Tariff of the European Communities (TARIC) system and national data (VAT, excise taxes and other national non-tariff measures). ISZTAR4 includes:
  • Tariff viewer
  • Tariff calculator
  • Alphabetical index of goods
  • An electronic version of the Customs Tariff database (the so-called starter file).
For more information, visit https://ext-isztar4.mf.gov.pl/taryfa_celna/home?lang=PL&date=20210302

The HS code is a customs code. used to identify the product for the purpose of determining customs duties. For more information, see the Glossary.

The CN combined nomenclature – established under the CN Regulation (2658/87) – is a system for classifying goods sold in the EU. All goods imported into or exported from the EU must be classified for customs purposes. Each separate product is assigned a specific classification code. For more information, see the Glossary.

The first 6 digits of the Combined Nomenclature (CN) are the same as the first digits of the HS code. The remaining digits of the CN code refer to more detailed information and are intended to categorize product information in a precise manner.

TARIC (the integrated Tariff of the European Union) – The EU’s online tariff database.

The electronic customs tariff is Germany’s national customs tariff. For more information, see the Glossary.

Country of the European Union; Austria, Belgium, Bulgaria; Croatia; Cyprus; Czech Republic; Denmark; Estonia; Finland; France; Germany; Greece; Hungary; Ireland; Italy; Latvia; Lithuania; Luxembourg; Malta; Netherlands; Poland; Portugal; Romania; Slovakia; Slovenia; Spain; Sweden.
As of January 31, 2020. Britain is no longer part of the European Union.

Means a third country that is a member state of the European Free Trade Agreement (EFTA). European Free Trade Association (EFTA, from European Free Trade Association) – an international economic organization established on May 3, 1960 under the Stockholm Convention (signed on January 4, 1960) to create a free trade area between member states.

European Economic Area (EEA)
EEA Agreement between the 27 EU member states and the three countries of the European Free Trade Association (EFTA): Iceland, Liechtenstein and Norway.

Non-member country

Country of origin (of regulated objects other than plants and plant products) – the country on whose territory the regulated objects were first exposed to contamination by harmful organisms.

Classification of goods – this is the classification of goods in accordance with the adopted regulations. For more information, see the Glossary.

Tool for self-assessment of customs duties under the ” Rules of Origin S” procedure – is a tool that is used to check whether a product is eligible for lower customs duties. For more information, see the Glossary.

Overseas Countries and Territories (OCTs) are constitutionally dependent on three EU member states: Denmark, France and the Netherlands. OCT citizens are European citizens, but OCTs are not part of the EU territory OCTs are not directly subject to EU law, but enjoy “associated” status under the Lisbon Treaty. Find out more here https://trade.ec.europa.eu/access-to-markets/pl/content/kraje-i-terytoria-zamorskie-ktz
To calculate the amount of customs duties, you can use a publicly available calculator https://ext-isztar4.mf.gov.pl/taryfa_celna/Calculate

Based on Art. 33a para. 1 of the VAT Law when the goods will be placed in the territory of the country under the simplified procedure referred to in Art. 76 para. 1(b) or lit. C of the CCC, in which the accounting period is a calendar month, the taxpayer may settle the amount of tax due for the importation of goods in the tax return filed for the period in which the tax liability for the importation of these goods arose. The aforementioned provision of the VAT Law introduced the possibility of non-cash settlement of VAT due on the importation of goods directly in the tax return, without having to pay it to customs. In other words, physically, the VAT due on the importation of goods – although shown on the customs declaration – is – at the time of importation – neither paid nor secured.

Administrative decision at the request of the person concerned, determining the origin of the goods. WIP applies to goods classified under one tariff code and one country of origin. The WIP is valid for 3 years from the date of issuance. It does not replace documents proving the origin of goods. In the event that the TIP becomes invalid due to a change in the World Trade Organization’s interpretation of the regulations, or was issued due to an error or is contrary to law, the person to whom the information was provided may still use it for a period of 6 months from the effective date of the changes or from the notification if he or she has entered into binding purchase or sale contracts based on the TIP, prior to that date. Binding origin information is also invalid if it was issued on the basis of false documents or incorrect or incomplete data provided by the applicant.

A written decision specifying the correct tariff code for one freely declared good. It is valid for 6 years from the date of its issuance (except when regulations are changed, interpretations of regulations or errors in the decision are shown). It is issued at the written request of the person concerned. In the event that it becomes invalid due to a change in the World Customs Organization’s interpretation of the regulations, or was issued due to an error or is contrary to law, the person to whom this information was provided may still use it for a period of 6 months from the date of publication of the changes or from the notification, if he has concluded binding purchase or sale contracts on the basis of the BTI, before the date of publication or notification. Binding tariff information is invalid if it was issued on the basis of false documents or incorrect or incomplete data submitted by the applicant.

International Commercial Terms developed by the International Chamber of Commerce. They define the division of responsibility for the delivery of goods between the supplier and the buyer. It was first published in 1936 and has been revised several times thereafter. The Incoterms 2010 version is currently in effect.

The service is aimed at the entrepreneur who meets the conditions and criteria for:

  • compliance with legal regulations,
  • record keeping,
  • financial solvency and/or
  • professional competence and qualification,
  • Compliance with safety and security standards.

Any operator established in the customs territory of the Union needs an EORI (Economic Operators Registration and Identification number) for customs purposes. An EORI is also needed by an individual when engaging in operations for which an EORI number must be provided in accordance with EU customs law.
For example:

  • Filing a customs declaration in the customs territory of the Union;
  • submission of a summary declaration (ENS)
  • submission of an exit summary declaration (EXS)
  • submission of a declaration for temporary storage in the customs territory of the Union
    Acting as a carrier for the purposes of maritime, inland waterway or air transport;
  • acts as a carrier that is connected to the customs system and wishes to receive all notifications provided for in the customs legislation regarding the filing or amendment of import summary declarations.
The carriage of lithium batteries is subject to strict restrictions especially in air or road transport. Note that the restrictions also apply to products containing batteries, such as toys and electronic equipment. For more details, visit https://www.iata.org/en/programs/cargo/dgr/lithium-batteries/ https://www.iata.org/lbsr

Shipping containers by sea, rail and truck have different sizes and applications within their standards.

Aircraft containers have their own specific sizes and uses, but have standardization.

Pallets come in different sizes, but have standardization. Contact your Account Manager, who will provide all the required information.

Pallets come in different sizes, but have standardization. Contact your Account Manager, who will provide all the required information.

Dimensional weight (also called dimensional, spatial or volumetric) is not the actual weight of a shipment, but a value calculated based on its dimensions. For large and lightweight shipments, the overall weight is higher than the actual weight of the package. Dimensional weight formula is as follows: length cm x width cm x height cm / 5000 = the gabar weight of the package measured in kilograms. For example, the volumetric weight calculator of a package with dimensions of 38 cm/64 cm/41 cm will be 20 kg, assuming that the conversion ratio is 1:5000.

Contact your Account Manager, who will accept comments and complaints.

Contact your Account Manager, who will accept comments and complaints.